Refund Policy

At iPattes, we are dedicated to providing you with beautiful, thoughtfully crafted items. Should you find the need to return a product, we kindly ask that you review the following terms to ensure a seamless experience.

​

Returns & Refund Eligibility
We accept refund requests for physical goods that are:

• Unused and in original, pristine condition

• Returned in original packaging, with all labels and accessories intact

• Requested within 14 days of the delivery date

To initiate a return, please contact our Client Care team at [Your Contact Email] within the 14-day window. Kindly include your order number and reason for return so we may assist you promptly.

​

Non-Refundable Items
For your safety and the integrity of our products, we are unable to accept returns or issue refunds for:

• Used or opened items

• Food or perishable goods

• Items returned beyond the 14-day return window

​

Return Shipping
Return shipping costs are the responsibility of the client. We recommend using a secure and trackable shipping service, as we cannot guarantee receipt of returned items.

​

Refunds
Once your return is received and inspected, you will receive a confirmation email. If approved, your refund will be processed to the original payment method within 5–7 business days. Please note that shipping fees are non-refundable.

​

Our Commitment
Our goal is to ensure that every item you receive meets your expectations. If you have any concerns about your order, we welcome you to contact us directly—we are always here to help.

​

Client Care
For all return and refund inquiries, please reach out to us on our Contact Form